RETURNS, REFUNDS & EXCHANGES

WE'LL REFUND UNWORN ITEMS IN FULL...

Returning a 1SOCK2SOCK item is quick, free and painless. We are pleased to offer a full refund or exchange within 30 days.

Just make sure your items are:
  • unworn
  • in their original condition
  • in their original packaging

MY ITEM IS FAULTY

We’re really sorry about this. Please include proof of postage when you return your item(s), and we’ll also refund your postage costs.

 

MY ITEM IS FAULTY – BUT I’VE WORN IT

Please wash the faulty item(s) before sending back.

 

THE SOCKS I WANT TO RETURN IS WORN, UNPACKAGED OR OPEN

We’re really sorry – we can’t take these back.

LAST THINGS…

IS MY ITEM IS IN A GOOD ENOUGH CONDITION?

Please send items back in their original, unused condition – this means in their original packaging with the tags attached. We can’t give you a refund if there are any signs of wear, heavy perfume or smoke.

 

HOW LONG UNTIL I’M REFUNDED?

We’ll try our best to have your money back within 24 hours of receiving the item.